Privacy Policy

With this privacy policy, we would like to inform you about how we process personal data within our website “Blapp“. The protection of your privacy is of the utmost importance to us, so compliance with the legal provisions on data protection is a matter of course for us.

Name and Contact Details of the Controller

Memob+ Plus FZ LLC

Contact Person: Ihab El Yaman

Office 206, Zee Tower

Dubai Media City P.O. BOX 72184

United Arab Emirates

1. Data Protection Officer

ePrivacy GmbH

represented by Prof. Dr. Christoph Bauer

Burchardstraße 14, 20095 Hamburg

If you have any questions or concerns regarding your information, please contact privacy@memob.com

If you wish to communicate directly with our data protection officer (because you have a particularly sensitive matter for example), please contact them by post, as communication by e-mail could always have security gaps. Please state in your request that your concern relates to the company Memob+ Plus FZ LLC.

Representative of Controllers or Processors not established in the Union (Article 27 GDPR):

Memob Plus Spain. SL
CL Montesa 35
Escalena IZ, 4-DER
28006 Madrid, Spain

https://memob.com/contact-us/

2. Personal Data

Personal data is any information relating to an identified or identifiable individual. This includes the following categories of personal data that we process :

Your contact details (such as first and last name, address, e-mail address, phone number),
Your correspondence with us,
Log files containing information about your visit to our website,
Online identifiers (such as cookie IDs, IP addresses, advertising IDs)

3. Use of Cookies

General information about cookies

Cookies are data sets that are stored in the browser’s database. For example, user identification numbers are stored here, which are transmitted to the user’s computer when the website is used and managed there. The data sets are kept ready there for later access. Typical uses of cookies are, for example, language selection, consent documentation or authentication of the user.

Session cookies

Session cookies are stored for the duration of a website visit and then automatically deleted when the browser is closed. They ensure, for example, that video and audio files can be played, your user input is temporarily stored during the input time and thus the user experience is improved.

Persistent cookies

Persistent cookies remain on your end device even after you close the browser. These cookies can, for example, save your user preferences, such as language settings, and analyze user behavior on our website. The storage period of persistent cookies is determined individually per cookie. After expiry of the period, they are automatically deleted.

Information on the individual cookies including the cookie lifetime can be found within the cookie banner and in our Cookie Policy (https://blapp.app/cookie-policy/).

Withdrawal of consent for cookies

The modification or withdrawal of consent for the placement of cookies can be made via the Cookie Setting using the following link: (https://blapp.app/cookie-policy/).

4. Purpose of Processing

We process your data for the following purposes:

For corresponding with you,
For advertising purposes such as the dispatch of our newsletter,
On quality assurance and statistics,
In order to provide our service,
In order to improve our service

5. Legal Basis

We base the processing of your data on the following legal bases:

Your consent, if you have given us such consent (Art. 6 para. 1 lit. a) GDPR),
The initiation or execution of a contract with you (Art. 6 para. 1 lit. b) GDPR),

6. Legitimate Interests

We have the following legitimate interests in processing your data:

The improvement of our range of services,
The protection of our systems against misuse,
The creation of statistics,
The storage of our correspondence with you

7. Requirement or Obligation to Provide Data

Unless this is expressly stated, the disclosure of your data is not required or obligatory.

8. Retention Period

We store your data,

if you have consented to the processing, at most until you revoke your consent;
if we need the data for the execution of a contract, at most for as long as the contractual relationship with you exists;
if we use the data on the basis of legitimate interests, at most for as long as your interest in deletion or anonymisation does not outweigh the data;
insofar as statutory retention obligations exist, until the end of the retention periods.

9. Data Recipient

When processing your data, we work with the following service providers who have access to your data:

Google Analytics

We use the service Google Analytics of the provider Google Ireland Limited, Gordon House Barrow Street Dublin 4, Ireland (hereinafter “Google”) to measure and analyze the behavior of our website’s visitors. This involves collecting data in the form of online identifiers, IP addresses, device information and information on interaction with our website.

During your visit, personal data is processed not only by us, but also by Google. We have therefore signed a contract between independently responsible parties with Google.

For more information on terms of use and data protection, please visit http://www.google.com/analytics/terms/de.html or https://policies.google.com/?hl=de.

In addition, you can prevent the collection as well as the processing of this data by Google by downloading and installing the browser add-on available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

Facebook Pixel

On this website, we use the Facebook Pixel service provided by Meta Platforms Ireland Limited (Block J, Serpentine Avenue, Dublin 4, Ireland) („Meta“) for conversion measurement purposes to display advertisements on Facebook and other websites to you and other interested users and to measure the impact of advertisements.

Through the Facebook Pixel, which we have implemented in our website, your browser establishes a connection with Facebook, whereby user data such as IP address or user ID can be matched. If you are registered with Facebook, Meta can assign the visit to your account. In this way, your behavior can be tracked if, for example, you reached our site by clicking on a Facebook ad or were redirected to the advertiser by clicking on an ad displayed by us. The ads can thus be evaluated in terms of effectiveness for statistical or other market research purposes and further advertising can be improved. We cannot draw any conclusions about the identity of the users from this, but Meta can subsequently adjust the placement of advertisements on and outside of Facebook.

For this purpose, Meta may use cookies, web beacons or other storage technologies and set a cookie for a maximum of 180 days with, among other things, the information that you have accessed our website or clicked on an ad of ours, once you have agreed to the use of cookies requiring consent.

We are jointly responsible for the processing of personal information in event data related to actions taken by you on our website and in our apps with integrated meta-business tools. We have therefore signed a joint controller agreement with Meta regarding the processing of your data in accordance to Art. 26 DSGVO. The agreement with Meta also regulates which security measures Meta must comply with. Data subject rights, such as information or other requests, are also to be fulfilled by Meta. You can view the terms of this agreement made with Meta here. The further processing by Meta does not take place under our joint responsibility.

For more detailed information about how Meta processes personal data, including the information on the legal basis and how you can exercise your data subject rights against Meta, please refer to Meta’s data policy at https://www.facebook.com/about/privacy.

Google Tag Manager

On our website we use the Google Tag Manager of Google Ireland Limited, Gordon House, Barrow Street Dublin 4, Irland. Google Tag Manager is a solution that allows marketers to manage website tags through one interface.

In order to monitor and provide diagnostics about system stability, performance, and installation quality, Google Tag Manager may collect some aggregated data about tag firing. This data does not include user IP addresses or any measurement identifiers associated with a particular individual. Other than data in standard HTTP request logs, all of which is deleted within 14 days of being received, and diagnostics data noted above, Google Tag Manager does not collect, retain, or share any information about visitors to our properties, including page URLs visited.

The tool is responsible for activating other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it remains in place for all tracking tags implemented with Google Tag Manager.

For more information about the provider, please visit: https://policies.google.com/privacy?hl=en

Mailchimp

We use the Mailchimp service of the provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA, to send our newsletter and measure open and click-through rates. Mailchimp is a US service and we have agreed to appropriate standard contractual clauses as part of the order processing agreement with Mailchimp (Rocket Science Group, LLC) to ensure an adequate level of data protection when processing personal data. If you have subscribed to our newsletter, we will in particular forward your email address to MailChimp (Rocket Science Group, LLC).

You can find more information about the provider at

https://mailchimp.com/legal/data-processing-addendum/

12. Transfer to Third Countries

Data is being transferred to countries outside the European Economic Area. We only transfer personal data to third countries where the EU Commission has confirmed an adequate level of protection or where we can ensure the careful handling of personal data by means of contractual agreements or other suitable guarantees, such as certifications or proven compliance with international security standards.

Kochava, Inc. United States (Data Privacy Framework)
The Rocket Science Group LLC d/b/a Mailchimp. United States (Data Privacy Framework)

13. Your Rights

As a data subject, you have the following rights:

To request information about the processing of your data, as well as to receive a copy of your personal data. Among other things you may request information on the purposes of the processing, the categories of personal data processed, the recipients of the data (if a transfer is made), the duration of the storage or the criteria for determining that period;
To receive personal data relating to you in a structured, common and machine-readable format or to transfer it to another person in charge;
To correct your data. If your personal data is incomplete, you have the right to complete the data, taking into account the purposes of the processing;
To have your data deleted or blocked;
To have the processing restricted;
To object to the processing of your data;
To revoke your consent to the processing of your data for the future

and

To complain to the responsible supervisory authority about unauthorised data processing.

Automated decision making including profiling

We do not perform automated decision making or profiling.

14. Status of the Privacy Policy

If our processes change, we adjust the information.

Status of this privacy policy: 12.02.2025